KVITT support

Contact us

Email william@bruket.co and put “KVITT support” in the subject. Include your app version, iOS or Android version, what you tried and any error or request ID shown in the app. Do not send passwords, login links, payment-card details or an unredacted receipt. We will ask for only the information needed to investigate.

Sign-in and receipt scanning

Check your spam folder for confirmation and password-reset emails. Open the latest link on the device with KVITT installed. If it has expired, request a new one from the sign-in screen.

Cloud scanning needs an account, an internet connection and your cloud-processing consent. Use a clear, well-lit photo showing the entire receipt. You can retry a pending upload or enter a purchase manually. Check recognised products and amounts before relying on them.

Pro purchases

Use Restore purchases while signed into the Apple or Google account used for the purchase. Manage renewal or request refunds through that store. A cancelled subscription normally remains available until the store’s paid-through date. Contact support if your store shows an active subscription but KVITT does not.

Delete an account or request your data

Use the account-deletion page linked on this page if you cannot use the app. You do not need to reinstall KVITT to send a deletion request. Data-access and correction requests use the same support address.